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Oracle 1Z1-456 Exam Syllabus Topics:

Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. Which four actions should you perform in order to use the sales catalog to its fullest potential?

A) Create and include product groups within the sales catalog.
B) Associate an image for the sales catalog.
C) Sort the products within the sales catalog by quantity.
D) Create and include sales catalogs within the product group.
E) Create and include promotions within the sales catalog.
F) Relate product groups to other product groups.

2. Which three tools can be used to define the balanced and effective territories before finalizing the territory structure?

A) Metrics
B) Graphs
C) Proposals
D) Dimensions
E) Territory Team Members

3. A sales person submits a forecast and then changes an opportunity. The salesperson's manager rejects the forecast. By default, the forecast items are not synchronized with the opportunity. Identify the action to be performed to view the updated forecast.

A) Change the territory for the salesperson.
B) The administrator must enable Forecast Criteria Override.
C) The administrator must extend the freeze date.
D) Run the Due Date Check process.
E) Enable "Refresh from Opportunity" at the forecast level.

4. When the opportunity import process was initially created, the Customer Data Management Duplicates field was left blank. You are now using this process to import flat files; each flat file contains 50 records. While reviewing the data, you happen to notice that the same opportunity is included in two separate flat files, but the value of the Sales Stage field is different in the second file.
If you import both files, what will happen?

A) The Fusion system will update the opportunity record with the value from the second file.
B) The second import process will succeed, but the duplicate opportunity record will fail.
C) The second Import process will fail.
D) The Fusion system will create a duplicate record.
E) The Fusion system will create a resolution request.

5. Oracle Fusion Territory management is used in an organization to assign sales accounts, leaders, and opportunities. It is also used to generate Business Intelligence reports. Identify three territory management-related setup tasks that have to be performed by the territory administrator while configuring territories.

A) Enable dimensions and metrics.
B) Identify visible members.
C) Forecast
D) Lookups
E) Quota

Solutions: