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Avaya 6201-1 Exam Syllabus Topics:

Avaya Contact Center on Avaya Aura(TM) Communication Manager and Avaya Call Management System Implementation Sample Questions:

1. After configuring a CMS system, which log file needs to he checked to verify set has completed successfully?

A) /tmp/install.log
B) /cms/install/canfig.sog
C) /cms/install/logdir/adminlog
D) /var/adm/messages
E) /var/log/cms_nstall.log

2. Which announcement type resides in a TN2501AP circuit pack, and supports recording locally from a telephone, or can use generated way announcement fifes?

A) Local
B) Integrated
C) External
D) Adjunct

3. Which two Communication Manager features does the VAL circuit pack support? (Choose two.)

A) Local Announcements
B) Voice over IP
C) Music-on-hold
D) Integrated Announcements

4. To activate, which three options require an Avaya authorization password? (Choose three)

A) simultaneous CMS Supervisor logins
B) the number of ACDs that the CMS system can monitor
C) the number of users that can be administered in the CMS
D) the number of agents that the CMS can report on
E) features assigned to each user

5. A customer just upgraded their CMS to release R16 from release Rt4. The switch is release CM4 and is not going to be upgraded to CM 6 until next week When the switch is upgraded, what needs to happen before the link will come up using the CM6 protocol?

A) It is not necessary far either the reporting adjunct or the switch release to change.
B) Only the switch release in the CMS needs to be changed to CM6.
C) Both the reporting adjunct the switch and the switch release in the CMS need to be updated
D) Only the reporting adjunct in the switch needs to be changed to R16 CMS.

Solutions: