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HP HP2-I57 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Deployment Services | - Implementation Planning
|
| Sales Skills Transformation | - Modern Sales Methodologies
|
| Consultative Selling | - Discovery and Qualification
|
| Advanced Sales Skills | - Customer Pain Point Identification
|
| Personal Systems Services | - Workforce Device Services
|
| Configuration Services | - Service Bundle Recommendations
|
| Lifecycle Services | - End-to-End Device Lifecycle Management
|
HP Selling HP Lifecycle Services for Workforce Computing 2024 Sample Questions:
1. Where can you find additional information about HP Services?
A) HP Workpath
B) HP AssetHub
C) HP Workforce Central
D) HP Partner Portal
2. Which statements are true about the benefits HP Premium+ Support provides to HP channel partners? (Select two.)
A) Limits support for employees in hybrid work environments
B) Helps enhance your profits by increasing your margin when selling HP devices
C) Minimizes the partners' scale and reach to better focus on end-user support
D) Secures front-end revenue from the initial sale while relying on HP for ongoing support of the devices
E) Provides reactive identification and resolution of hardware health issues
3. Name a capability available within HP Essential Support.
A) Guaranteed 24 x 7 support and next-day turnaround
B) Remote problem diagnosis and troubleshooting to resolve most issues
C) Ability to order replacement parts from HP for defective third-party components
D) Online status tracking during repair of product while at the repair center
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B,D | Question # 3 Answer: B |
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