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Salesforce AP-221 Exam Syllabus Topics:

Salesforce Process Automation Accredited Professional Sample Questions:

Question 1

Northern Trail Outfitters (NTO) is looking to build an app for its logistics team where users will be able to submit inventory refill requests. The current manual process involves filling out a long form containing many fields. NTO is planning to replace the current process with Flows. Users frequently change field values as they are filling out the form. What should NTO keep in mind about letting users go backward in the Flow to make updates to field values?

A. Letting users navigate from the later screen to the previous screen could result in duplicates.
B. "Allow Navigation" needs to be set to TRUE on the Flow.
C. Once the user navigates to previous screen, all field values on the current screen will be lost and will need to be repopulated.
D. Only users with "Navigate Flows" permission can navigate to previous screens.

Question 2

Which three conditions need to be met in order for an Administrator to delete a flow version installed from a package without uninstalling the package?

A. The flow version isn't the latest version of the flow installed in the org.
B. The flow version doesn't have any associated paused flow interviews.
C. The flow version has no scheduled actions that are currently live or running.
D. The flow version is deprecated in the org.
E. The flow version is inactive.

Question 3

For a banking institution, which scenario is a good use case for Salesforce Flow for Service?

A. When a customer calls and wants to confirm an account balance, the service agent can look it up.
B. When a customer applies for a loan, the service agent runs a credit history check, completes the application, and processes it.
C. When a customer wants to locate a branch near their home, the agent locates a nearby office.
D. When agents get a break, they use the Actions and Recommendations component to map out where to go for lunch.

Question 4

Which tools are included with the Lightning Flow product?

A. Lightning App Builder and Process Builder
B. Process Builder and Flow Builder
C. Process Builder, Flow Builder, and Approvals
D. Lightning Experience and Flow Builder

Question 5

Universal Containers (UC) requested that a Chatter post should be posted to the Regional Manager profile when a support case is open for more than seven days. How could the Administrator meet this requirement?

A. LWC component
B. Apex trigger
C. Scheduled flow
D. Scheduled report

Solutions: