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SHRM SHRM-SCP Exam Syllabus Topics:

SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:

1. The marketing department at a large financial services company chooses five high-performing staff members every year to receive a performance award, which includes a monetary reward and recognition at an end-of-year meeting. Employees are chosen by managers in the marketing department. Each manager nominates two direct reports, and then all managers meet as a group to discuss nominees until a consensus is reached. The names of the winners are given to HR for final approval. The marketing department is preparing to begin this year's nomination process. There have been repeat winners in each of the last three years. A marketing employee files a complaint with the HR director about favoritism in the award process.
Additionally, the employee points out that newer employees rarely win the award, which lowers their morale.
New employees tend not to win because they spend a couple of years training and shadowing experienced employees before receiving tasks to perform independently.
The employee who submitted the complaint asks the HR director to provide more opportunities for new employees to be recognized. Which action should the HR manager take?

A) Send an email to new employees each year thanking them for their contributions.
B) Suggest managers give new employees more informal recognition which will increase the performance.
C) Announce the names of new employees at the end-of-year meeting.
D) Require each years group of nominees to include at least one new employee

2. In a meeting with the executive leadership team, a strict performance management system with the goal of terminating underperforming employees is being discussed. How should the HR manager, who is attending the meeting, react when asked to implement the new system?

A) The HR manager should discuss employee engagement initiatives that can improveemployee performance.
B) The HR manager should point out the difficulty of hiring new developers, and challengemanagement to look at the underlying reasons for the low performance.
C) The HR manager should address the lack of communication between the developers andtheir managers as a potential reason for the performance issues.
D) The HR manager should implement the system as asked by the executive leadership team.

3. After a diversity council has been established, what is part of the next step in the Diversity and Inclusion (D&I) Strategic Process by Gardenswartz and Rowe?

A) Build a diverse candidate pool through targeted recruiting initiatives.
B) Assemble an employee resource group.
C) Develop a diversity immersion program for managers and employees.
D) Assess the results achieved by the diversity council.

4. The company is planning to change the bus routes to service the hotels more efficiently.
The general manager asked the HR manager to inform all company employees of the changes. The majority of bus drivers are well-tenured and older. Most of the sales representatives are newer to the workforce. The company's management team oversees both groups. What is the best way for the HR manager to roll out the new information?

A) Meet with each employee one-on-one to discuss the new routes and answer their questions.
B) Create a short video that illustrates the new bus routes, and send it to all employees viaemail.
C) Utilize the company/ s intranet, and create a space for all information regarding the newroutes. Then, send an email to all employees directing them to check the intranet.
D) Setup a conference call for the managers, send an email to the sales representatives, andschedule a workgroup meeting for the bus drivers.

5. The CEO announces plans to expand the company and gathers data to draft a business plan for the expansion strategy. What should the HR business partner do because he is aware that the company is already short-staffed?

A) Set up an employee referral program with strong incentives to boost talent acquisitionefforts for the expansion strategy.
B) Advise the CEO to hold of f with expansion efforts until the staffing situation has beenimproved.
C) After assessing the current workforce, research temporary staffing agencies that canprovide the needed talent, and provide a cost estimate to the CEO.
D) Motivate employees with the CEO,s vision for the expansion, showcasing all of the newcareer opportunities that will come with it.

Solutions: