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SAP C_C4H410_01 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Workflow and Notifications | <8% | - Workflow conditions and actions - Notification process setup |
| Topic 2: User Management | 8%-12% | - Access control management - User creation and maintenance - Business roles and access rights |
| Topic 3: Reporting and Analytics | 8%-12% | - Custom report components - Interactive dashboards - Excel integration with reports |
| Topic 4: Personalization and Extensibility | <8% | - Mashups and custom fields - Custom business objects |
| Topic 5: Product and Pricing | 8%-12% | - Trigger pricing in sales documents - Internal and external pricing determination - Pricing components configuration |
| Topic 6: Visit Planning and Execution | <8% | - Visit surveys and follow-up tasks - Activity planning and scheduling |
| Topic 7: Lead and Opportunity Management | 8%-12% | - Opportunity creation and buying center - Revenue scheduling and sales stages - Lead distribution and qualification |
| Topic 8: Implementation Basics and Fine Tuning | 8%-12% | - Tailoring standard settings - Fine-tuning timeline and dependencies - Configuration and administration tasks |
| Topic 9: Data Migration and Integration | >12% | - Data migration templates and workbench - Troubleshooting migration issues - Pre-packaged integration scenarios |
| Topic 10: Territory Management | <8% | - Territory hierarchy setup - Territory determination rules |
| Topic 11: Sales Planning and Forecasting | <8% | - Sales target dimension setup - Forecast creation and submission |
| Topic 12: Account and Contact Management | <8% | - Account groups and relationships - Contact data maintenance |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
1. What must you define to enable upsell and downsell product recommendations in sale quotes?
Please choose the correct answer.
Response:
A) Product groups
B) Product hierarchies
C) Product lists
D) Product categories
2. On which of the following dimensions can you define a sales target plan?
There are 2 correct answers to this question.
Response:
A) Sales Unit
B) Service Category
C) Product Category
D) Account Hierarchy
3. You need to record the level of influence that a customer's employee is having on an opportunity. What do you use to record this influence?
Please choose the correct answer.
Response:
A) Parties involved
B) Buying center
C) Influencer map
D) Sales team
4. What must you do if your customer wants to add product images to sales quote print forms?
Please choose the correct answer.
Response:
A) Configure the fine tuning activity.
B) Add printing as a predefined task in Activity Plans.
C) Activate the scoping element
D) Select an image option when you print the form.
5. A Bill of Material was triggered from SAP Hybris Cloud for Customer using the Request External Pricing option. Where can the pricing and quantity be edited?
Please choose the correct answer.
Response:
A) In the parent item only
B) In the quotation header
C) In both the parent item and the child item
D) In the child item only
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A,C | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: A |
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