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PMI PMI-PMOCP Exam Syllabus Topics:

PMI Project Management Office Certified Professional Sample Questions:

1. A PMO was set up in a large organization with a highly skilled PMO professional appointed to lead it. The sponsor agreed to give the PMO professional all the necessary resources from the beginning. The PMO professional and team immediately progressed with the implementation of accepted project management methodologies and internationally recognized practices and tools. At the end of the year, executive leadership raised concerns about the PMO ' s performance.
What should the PMO professional have considered during the service catalog development?

A) The PMO professional should have surveyed the portfolio, program, and project managers because they are the ones using the methodologies and tools.
B) The PMO professional should have identified the needs of all of the customer groups and adapted the service catalog based on their pain points and expectations.
C) The PMO professional should have benchmarked against the experience of successful PMOs from other organizations.
D) The PMO professional should have interviewed other members of the executive leadership team and not just the PMO sponsor.

2. Last year, a company established a new PMO to enhance the management of its customer projects. After 1 year, the CFO is dissatisfied with the perceived lack of value in the PMO ' s periodic reports, and the CIO has raised concerns about the PMO staff ' s insufficient IT competencies.
What should a PMO professional recommend to the company ' s CEO to address these concerns?

A) Suggest that the PMO manager train the PMO resources on cloud platforms and master new software development practices.
B) Ask the PMO manager to assess the needs and expectations of senior executives and remodel the PMO processes and competencies consequently.
C) Suggest organizing a meeting with the PMO manager to discuss the feedback from senior executives and determine the next steps.
D) Ask the PMO manager to meet with the CFO and rework the content of the periodical reports.

3. A newly hired PMO professional is tasked with improving the executives ' level of satisfaction with the PMO
' s performance. The PMO was established last year and has not been very successful in attending to the needs of the PMO customers.
Which two actions should the PMO professional take to address this issue? (Choose 2)

A) Assess the maturity of the services the PMO is delivering and determine which services need to elevate their proficiency levels.
B) Measure how well the organization manages portfolios, programs, and projects to assess the PMO ' s overall maturity.
C) Review the compliance of PMO customers with the PMO processes to evaluate the PMO ' s maturity.
D) Ensure that the services the PMO provides are the correct ones for the current PMO customers ' needs.
E) Evaluate the organization ' s project management capability across departments to determine the PMO ' s maturity level.

4. A PMO has been working for the past 3 years and generates moderate perceived value for senior management. The company ' s senior management is concerned with the lack of direction and the reactive working style that the PMO follows.
How should the PMO professional work with senior management to increase the PMO ' s perceived value?

A) Ask the project managers to provide a performance report to senior management.
B) Provide training and project competency development to project managers.
C) Collect senior management ' s concerns regularly and address them with the project managers.
D) Create regular touch points with senior management to review and evolve the PMO ' s strategic roadmap.

5. A PMO professional is establishing a new PMO and needs to determine the optimal team composition to effectively deliver the planned PMO services. The PMO professional needs to consider both the number of team members required and the necessary skills and competencies to ensure successful PMO operation.
What should the PMO professional focus on to achieve this goal?

A) Adopt a competency model that addresses the capabilities needed and then assess the number of potential team members against that model.
B) Implement a phased approach, starting with a small core team and gradually expanding as the PMO ' s responsibilities and workload increase.
C) Conduct a benchmarking study to analyze the team structures and competency profiles of successful PMOs in other organizations.
D) Perform a workload analysis to estimate the effort required for each PMO function and determine the corresponding headcount needs.

Solutions: