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Nortel 920-130 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Symposium Express Call Center Functionality | - Software installation prerequisites - System configuration and administration - Troubleshooting call center operations - Client-server connectivity and monitoring - Call routing and queue management |
Alexander 
Virgil 
Bernie 
Helen 
Darlene 
Xanthe 
Mark 
Herbert 
Megan 
Nathaniel 
Leona 
Luther 
Griffith 
Dana 
Beacher 
Leonard 
Edwiin 
Ira 
Eden 
Nigel 
Barbara 
Veronica 
Earl 
Julian 
