New (2022) Avaya 37820X Exam Dumps
Best Way To Study For Avaya 37820X Exam Brilliant 37820X Exam Questions PDF
NEW QUESTION 35
Refer to the Scenario: H&H Ticket.
You are designing a solution for H&H Ticket. The customer has been using a hosted conferencing solution with a maximum of 100 moderators. They need to know answers to multiple questions to estimate costs or setup the host/moderator. In the system. You have told them that the Avaya model is simpler.
Which three facts do you need to know to help determine a cost estimate for a comparable premise-based solution? (Choose three.)
- A. Whether they will need recording
- B. The number of conferences per month
- C. No additional Information Is needed
- D. The number of participant-.
- E. Whether they need web collaboration
Answer: A,B,C
NEW QUESTION 36
Refer to the Scenario: IT-FAC.
For this customer, you have decided to install High Availability (HA. for the Session Border Controller for Enterprise (SBCE) with 15 SIP trunks.
In addition to the hardware, which licensing is required for this solution?
- A. 30 Standard licenses; since you need to duplicate the Standard licenses for HA
- B. 15 Standard licenses and 15 Standard HA licenses
- C. 15 Standard licenses and 15 Advanced licenses; since HA requires Advanced licenses
- D. 15 Standard licenses; since HA Is included with the Standard license
Answer: D
NEW QUESTION 37
You are proposing an Avaya Midsize solution with 200 agents, 10 supervisors, 225 non-agent UC users, and
200 non-agent Telephony users.
How many Telephony users and UC users would be Included In your Bill of Materials?
- A. 210 Telephony users and 425 UC users
- B. 200 Telephony users and 435 UC users
- C. 400 Telephony users and 235 UC users
- D. 410 Telephony users and 225 UC users
Answer: B
NEW QUESTION 38
A company's IT staff often works from remote locations.
What is required for them to manage the Avaya IP Office Platform remotely?
- A. VPN access to the corporate network and an IP Office System Monitor
- B. The Avaya Secure Access Link (SAL)
- C. VPN access to the corporate network and a web browser
- D. VPN access and the System Status tool
Answer: A
NEW QUESTION 39
Refer to the Scenario: Bittersweet Coffee Company (BCC).
When responding to an RFP, it is common to propose an initial solution that meets only the minimum requirements of the RFP, and later to propose additional or enhanced products/services that you believe will best meet the customer's needs.
Assuming that you are providing the initial basic response to the BCC RFP, which product might not be needed, but could be Included in a subsequent response to provide additional functionality?
- A. Avaya Session Border Controller for Enterprise
- B. Voicemail Pro
- C. 1600 series telephone sets
- D. Avaya one-X Mobile
Answer: A
NEW QUESTION 40
Refer to the Scenario: IT-FAC.
For this customer, you have decided to install High Availability (HA. for the Session Border Controller for Enterprise (SBCE) with 15 SIP trunks.
In addition to the hardware, which licensing is required for this solution?
- A. 30 Standard licenses; since you need to duplicate the Standard licenses for HA
- B. 15 Standard licenses and 15 Standard HA licenses
- C. 15 Standard licenses and 15 Advanced licenses; since HA requires Advanced licenses
- D. 15 Standard licenses; since HA Is included with the Standard license
Answer: D
NEW QUESTION 41
Avaya Contact Center Select Remote Agents can use an Avaya Deskphone or Avaya soft client. Which Avaya softclient is supported for Remote Agents on Avaya Contact Center Select (ACCS)?
- A. Avaya Communicator for Windows
- B. Avaya one-X Communicator for Mac
- C. Avaya one-X Communicator for Windows
- D. Avaya Communicator for IOS
Answer: B
NEW QUESTION 42
Your customer has standardized on Chrome as their browser, and they want to use WebRTC to access their IP Office'".
Which two soft clients would you recommend? (Choose two.)
- A. Avaya IX Workplace Web Client
- B. Avaya one-X Mobile Preferred
- C. Avaya Communicator for Web
- D. IP Office Web Client
Answer: B,C
NEW QUESTION 43
Refer to the Scenario: H&H Ticket.
The H&H Ticket company wants to replace their DEFINITY systems with a solution for which they can easily obtain parts and maintenance. The customer contact wants to know why they should migrate to IP Office"* and not Avaya Aura.
In addition to telling them that this solution was purpose-built to support midsize enterprises with up to 3000 users, what else would you tell them?
- A. IP Office uses many of the same components and applications such as SBCE and System Manager.
- B. IP Office Includes built-in apps such as voicemail, audio and web collaboration, mobility, IM and Presence.
- C. IP Office integrates with a multi-channel contact center solution that can migrate to Avaya Aura Contact Center.
- D. The IP Office can be virtualized in either a Nutanix or a VMware environment.
Answer: A
NEW QUESTION 44
Refer to the Scenario: IT-FAC.
The Account Manager said that the customer is concerned about the amount of time that calls get held or parked. They would like to get simple reports summarizing this type of Information.
What can you tell the Account Manager about the CDR/SMDR information and output?
- A. IP Office does not track that Information but It is available using a third-party call accounting application.
- B. IP Office tracks that information and It Is provided In a CSV format.
- C. IP Office tracks that information and It can be reviewed using the built-in reports.
- D. IP Office does not track that information but it is available with a call center application.
Answer: C
NEW QUESTION 45
With the Avaya IX'" Workplace Client, what is required to provide point-to-point audio and video calls?
- A. One user with Office Worker licence, one user with Power User licence
- B. Two users with Avaya Equinox Meetings Online virtual meeting rooms
- C. Two users with Power User licences
- D. Two users with Avaya Equinox Conferencing host licences
Answer: B
NEW QUESTION 46
Which two statements describe the competitive advantages of the Avaya Midsize Solution? (Choose two.)
- A. It Is available in more deployment options than other major vendors.
- B. It delivers a lower total cost of ownership compared to all major vendors.
- C. It focuses on the customer's IT relevant needs.
- D. It supports a broader range of endpoints types.
Answer: A
NEW QUESTION 47
Refer to the exhibit.
How does the Avaya Contact Center Select (ACCS) route contacts based on business logic to supported endpoints?
- A. To IP Office and anchored In IP Office: A-6
- B. Through IP Office, controlled by CCMS and anchored In the Media Server: A-6-2-5
- C. Through IP Office, controlled by CCT and anchored In IP Office: A-6-1-7
- D. Through IP Office, controlled by CCMS and routed to the phoneset directly: A-6-2-B
Answer: C
NEW QUESTION 48
Midsize businesses face common market trends and needs related to different aspects such as workforce or cloud communications.
Which characteristic is an example of a workforce midsize segment trend?
- A. Employees are requesting company provided mobile devices.
- B. The number of users outside of the office is increasing.
- C. More tech savvy workers are working in the midsize segment.
- D. Employees want access to tools to be more self-sufficient.
Answer: C
NEW QUESTION 49
Refer to the Scenario: IT-FAC.
You are proposing that the customer migrate to SIP trunks and install an Session Border Controller for Enterprise (SBCE). Another Sales Engineer asks you why terminating SIP trunks directly on the IP Office and using the built-in firewall is not a best practice.
What is the reason for using the SBCE to terminate SIP trunks?
- A. It provides NAT Traversal not available with direct termination.
- B. It stops attacks and hacks before entering the private network.
- C. It allows registration and authentication to be done in the core of the network.
- D. It provides VPNIess remote worker functionality for 1600 endpoints.
Answer: A
NEW QUESTION 50
Which statement is true about the various levels and the file sharing capabilities of Avaya Spaces users?
- A. Only Owner/Admin level users can share files.
- B. All levels of users can share files.
- C. Only Member level users and above can share files.
- D. File sharing is not a capability within Avaya Spaces.
Answer: A
NEW QUESTION 51
Refer to the IT-FAC scenario and exhibits.
The customer. Island Tropics Family Amusement Center has received solution designs from two different vendors, Vendor A and Vendor B. As the manufacturer's representative, the customer wants you to explain the merits and limitations of each solution. For the Mobile Users' portion of the solution. Vendor A has proposed using a DECT solution instead of using smartphones.
What are two characteristics of this mobility solution? (Choose two.)
- A. It utilizes the WiFi network of APs.
- B. It uses a line of ruggedized endpoints.
- C. It operates on a separate DECT network.
- D. It supports off-premise connectivity.
Answer: A,B
NEW QUESTION 52
Which license is only available In a CapEx model?
- A. Analog user
- B. AWFOS
- C. Digital user
- D. ASBCE
Answer: A
NEW QUESTION 53
Refer to the Scenario: IT-FAC.
IT-FAC Is very concerned about reliability since they need the ability to always make calls and receive calls. They are not as concerned about reliability of messaging and other forms of collaboration.
Based on the above information, what Is required in the IP Office solution to provide backup for their SIP trunks and Session Border Controller for Enterprise (SBCE)?
- A. Duplicate all of the SIP trunks, add another Portwell SBCE and High Availability (HA. licenses.
- B. Add Plain Old Telephone Service (POTS) lines and analog modules to the IP500 V2.
- C. Add a second Portwell SBCE to provide High Availability (HA).
- D. Add an E1 or T1 line with a combo card.
Answer: D
NEW QUESTION 54
Refer to the exhibit.
You have just finished your discovery conversation with a multi-location, midsize customer.
What would you do to use the generic functional UC&C architecture shown in the exhibit?
- A. Add the specific product names for components in your solution.
- B. Add In quantities for each of the components in your solution.
- C. Create a version of this diagram for each location.
- D. Cross out functionality not requested by the customer.
Answer: D
NEW QUESTION 55
Powered by Avaya R3.x supports several different Hypervisors.
Which two applications support the KVM Hypervisor? (Choose two.)
- A. AWFOS
- B. ACCS
- C. IP Office
- D. ASBCE
Answer: A,C
NEW QUESTION 56
One of the security enhancements in the Powered By IP 0ffice offer is SIP Registrar Hardening that enables Better control to allow SIP clients to register using a whitelist and blacklist.
To which platform is this functionality relevant?
- A. CentOS servers
- B. Expansion IP500 V2
- C. SCN IP500 V2
- D. Linux servers
Answer: D
NEW QUESTION 57
Refer to the Scenario: Bittersweet Coffee Company (BCC).
When responding to an RFP, it is common to propose an initial solution that meets only the minimum requirements of the RFP, and later to propose additional or enhanced products/services that you believe will best meet the customer's needs.
Assuming that you are providing the initial basic response to the BCC RFP, which product might not be needed, but could be Included in a subsequent response to provide additional functionality?
- A. Avaya Session Border Controller for Enterprise
- B. Voicemail Pro
- C. 1600 series telephone sets
- D. Avaya one-X Mobile
Answer: A
NEW QUESTION 58
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