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PMI Project Management Office Certified Professional Sample Questions:
1. A PMO team is preparing the PMO governance model for the organization. Which components of a well- structured PMO governance model should the PMO professional consider?
A) PMO mandate, enterprise risk register, and reporting structure.
B) PMO charter, communications management plan, and stakeholder engagement plan.
C) PMO roles, responsibilities, autonomy levels, and accountability.
D) PMO customer engagement plan, reporting structure, and organizational process assets.
2. A junior team member is assigned to a project that uses a unique, in-house methodology. What should the PMO professional do to ensure the junior team member is productive within the shortest possible time?
A) Assign a more senior team member to mentor and guide the junior team member.
B) Monitor the performance of the junior team member and provide training when required.
C) Provide the junior team member with the methodology study guide for self-study.
D) Schedule a refresher training on the methodology for all project team members.
3. A PMO professional must create a strategic presentation for stakeholders to provide visibility on the company
' s projects.
Which two types of information should the PMO professional present to the stakeholders? (Choose 2)
A) Organizational roadmap of initiatives
B) Comprehensive documentation of the program
C) Current state of projects, including issues
D) Organizational chart for the PMO
E) Roles, responsibilities, and processes
4. A PMO Professional works for a large retail corporation undergoing a significant organizational restructuring.
As part of the restructuring, a new enterprise resource planning (ERP) system is being implemented to streamline operations and improve efficiency across all departments. However, midway through the implementation, resistance to change emerges among department heads, leading to delays and decreased employee morale.
Which action should the PMO Professional take to address this issue?
A) Proceed with the ERP implementation as planned, disregarding resistance, and enforce compliance through disciplinary actions if necessary.
B) Convene a meeting with department heads to understand their concerns and actively involve them in the change management process, emphasizing benefits and addressing misconceptions or fears.
C) Delegate responsibility for managing the resistance to the project manager overseeing the ERP implementation and focus on other PMO responsibilities.
D) Revert to the old system to appease resistant department heads and postpone the ERP implementation indefinitely.
5. A well-established PMO unit is transforming from a traditional mix of controlling and directive functions to a customer-centric service model. The company culture is very hierarchical and the PMO professional faces some challenges ahead.
Which action should the PMO professional prioritize given the fundamental role of PMOs?
A) Evaluate the current portfolio management software tool to align with the new services.
B) Transform the PMO governance and processes to facilitate decision-making.
C) Foster collaboration among key stakeholders so they become change agents for the process.
D) Build a service-oriented PMO value proposition into the new PMO charter.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: A,C | Question # 4 Answer: B | Question # 5 Answer: D |







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