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Salesforce Slack-Admn-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| App Administration | 10% | - Integration management - App installation and configuration - Workflow Builder usage |
| Workspace Administration | 9% | - Workspace creation and approval process - Workspace visibility and configuration - Multi-workspace architecture design |
| User Lifecycle Management | 14% | - Authentication and access control - Guest account management - User provisioning methods |
| Security | 15% | - Data protection and retention policies - Security governance and compliance - Audit and monitoring |
| Channel and User Group Administration | 28% | - User group creation and administration - Archiving and deletion policies - Channel types and management |
| Enabling Slack Success | 15% | - Adoption strategy and best practices - Analytics and usage measurement - Optimization and training |
| Fundamentals | 9% | - User roles and responsibilities - Slack paid plan features - Workspace and organization settings and dashboards |
Salesforce Certified Slack Administrator Sample Questions:
Question 1
You're the Workspace Primary Owner of a Slack Free plan. You want to allow all employees in your company to join your workspace when they're ready. You also want to prevent anyone outside your company from accessing your workspace without admin approval.
What should you do? (Select the best answer.)
A. Direct your employees to access Slack through your identity provider (IdP).
B. Enable employees to sign up for the workspace using the company's email domain.
C. Allow all workspace members to invite new members.
D. Invite all employees to the workspace by entering their email addresses in the invite flow from the workspace settings page.
Question 2
What would be the expected behavior if a team member in Enterprise Grid is added to an IdP (Identity Provider) group with auto-provisioning enabled to a workspace?
A. There will be no changes to the member's workspace list.
B. The member would be notified that they have a new workspace that they can join and would be unable to dismiss it until they have joined the workspace.
C. The member would be automatically added to the new workspace and would be unable to leave.
D. The member would be automatically added to the new workspace unless it is a hidden workspace.
Question 3
As an Org Admin in your organization's Slack Enterprise Grid instance, you manage the existing four workspaces. Since your org is rapidly growing, you need a way to communicate upcoming trainings that are available to the entire company.
What is the best action to ensure these communications are seen in each current and future workspace?
(Select the best answer.)
A. Create a Slack Connect channel dedicated to company trainings.
B. Create an org-wide channel dedicated to company trainings.
C. Create a multi-workspace channel for training that exists in each workspace.
D. Have each Workspace Admin post in the correct public training channel.
Question 4
The marketing team at ACME Ltd has 10 team members and has a public channel called #marketing- discussion. The team collaborates and shares ideas on this channel. Now, other teams have joined, so the total channel membership is 50.
The marketing director has the following needs:
* There is an urgent marketing idea that must be prioritized in tomorrow morning's planning meeting.
* The 10 team members are the only ones attending the planning meeting.
* The 10 team members need to be notified before the meeting.
Of note, the marketing director sends urgent re-prioritization messages weekly.
How should the marketing director reach the marketing team?
A. Post a message to #marketing-discussion, without notifying anyone.
B. Use @here and @channel to notify the entire channel of the change.
C. Send a separate direct message to each of the 10 team members notifying them of the change.
D. Create an @marketing-team user group and use the @marketing-team user group in #marketing- discussion to communicate the change in priority to the team that needs to be informed for tomorrow's team meeting.
Question 5
You're an Org Admin for your university's Slack Enterprise Grid organization.
You want to measure Slack adoption for incoming students one month into the school year.
What is the best option to measure adoption analytics?
A. Refer to the number of workspaces incoming students have created one month into the school year.
B. Refer to the total number of channels and workspaces incoming students have joined one month into the school year.
C. Refer to the average number of days users were active within the last month.
D. Refer to the total number of messages sent in direct messages (DMs).
Solutions:
| Question 1 Answer: B | Question 2 Answer: D | Question 3 Answer: B | Question 4 Answer: D | Question 5 Answer: C |







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