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Salesforce Certified Platform Strategy Designer Sample Questions:

1. Cloud Kicks (CX) has spent several months working to align the entire company around a vision based on inclusivity in the digital age. Because this project will span several years, the design team is concerned the vision will eventually be lost.
What should CK do to maintain the vision and create transformative change?

A) Align the vision to current industry trends.
B) Realize the vision must be driven by business goals.
C) Continuously align business goals to the vision.

2. A job listing company has launched a campaign around the adoption of its social app for professional networking.
What should the team measure to gain the most trustworthy perspective and discourage artificially increasing (or "hacking") the company success metrics?

A) New account activations
B) Number of times a user opens the app per day
C) New connections made between users

3. A strategy designer is presenting their new service vision to an executive audience What should the designer include in the executive summary to meet the audience needs?

A) A detailed report of the data that informed the new vision
B) The different options explored in the process of designing this vision
C) A plan description including who needs to act and what they need to do

4. The strategy designer at Cloud Kicks has worked with the development team to create a cross-cloud 360 prototype based on a concept to create a better customer experience and help dive revenue.
What should the designer produce to get buy-in from the business stakeholders?

A) Business metrics and ROI map
B) Business case and roadmap
C) Business user flow and journey map

5. Cloud Kicks (CK) is working on enhanced functionality for an existing sates application.
What should CK do to ensure the proposed design is compatible with the current data model7

A) Create high fidelity prototypes.
B) Perform end user testing.
C) Run a technical design critique.

Solutions: