MS-721 Q&As - in .pdf

MS-721 pdf
  • Exam Code: MS-721
  • Exam Name: Collaboration Communications Systems Engineer
  • Updated: Oct 13, 2026
  • Q & A: 290 Questions and Answers
  • PDF Price: $59.99
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  • Exam Code: MS-721
  • Exam Name: Collaboration Communications Systems Engineer
  • Updated: Oct 13, 2026
  • Q & A: 290 Questions and Answers
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MS-721 Desktop Testing Engine

MS-721 Testing Engine
  • Exam Code: MS-721
  • Exam Name: Collaboration Communications Systems Engineer
  • Updated: Oct 13, 2026
  • Q & A: 290 Questions and Answers
  • Software Price: $59.99
  • Testing Engine

About Microsoft MS-721 Exam Study Material

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Microsoft MS-721 Exam Syllabus Topics:

SectionWeightObjectives
Configure and manage Teams Phone25%- Configure emergency calling
  • 1. Manage emergency calling licenses
  • 2. Configure emergency locations
  • 3. Configure dynamic emergency calling
  • 4. Configure emergency calling policies
- Configure and manage PSTN connectivity
  • 1. Configure Direct Routing
  • 2. Configure Teams Calling Plans
  • 3. Configure voice routing policies
  • 4. Manage SBC (Session Border Controllers)
  • 5. Configure Operator Connect
- Configure Teams Phone
  • 1. Configure calling policies
  • 2. Configure call hold music
  • 3. Configure call park policies
  • 4. Configure caller ID policies
  • 5. Configure location-based routing
Plan and design collaboration communications systems30%- Plan and configure Teams meetings and conferencing
  • 1. Plan for webinars and town halls
  • 2. Configure conferencing bridges
  • 3. Plan for Microsoft Teams Rooms
  • 4. Configure meeting policies
  • 5. Plan for Teams meetings and live events
- Plan and configure Teams Phone
  • 1. Configure Teams Phone policies
  • 2. Plan for Teams Phone with PSTN connectivity
  • 3. Configure emergency calling policies
  • 4. Configure call queues and auto attendants
  • 5. Plan for Teams Phone deployments
- Plan and configure network settings for Microsoft Teams
  • 1. Plan for network topology and connectivity
  • 2. Plan and configure network settings for media traffic
  • 3. Plan for network bandwidth requirements
  • 4. Configure network ports and protocols
  • 5. Implement quality of service (QoS)
Manage collaboration communications systems25%- Manage reporting and analytics
  • 1. Generate call quality reports
  • 2. Monitor user adoption analytics
  • 3. Use Teams Admin Center reports
  • 4. Analyze usage reports
- Monitor and troubleshoot meetings and conferencing
  • 1. Troubleshoot audio/video issues
  • 2. Use Teams Admin Center for diagnostics
  • 3. Analyze meeting usage reports
  • 4. Monitor Teams Rooms health
  • 5. Monitor meeting quality
- Monitor and troubleshoot Teams Phone
  • 1. Analyze call analytics
  • 2. Monitor call quality
  • 3. Troubleshoot call issues
  • 4. Monitor SBC health
  • 5. Use Call Quality Dashboard (CQD)
- Manage compliance and security
  • 1. Manage security and compliance for Teams Phone
  • 2. Configure information barriers
  • 3. Configure compliance recording
  • 4. Configure recording policies
  • 5. Configure retention policies for calls and meetings
Configure and manage Teams meetings and conferencing20%- Configure and manage Teams Rooms and devices
  • 1. Configure Teams Rooms accounts
  • 2. Manage Teams certified devices
  • 3. Manage Teams Rooms devices
  • 4. Configure Teams panels
  • 5. Plan for Microsoft Teams Rooms
- Configure and manage webinars and live events
  • 1. Manage live event policies
  • 2. Manage attendee engagement features
  • 3. Configure webinar settings
  • 4. Configure event group roles
- Configure and manage meeting experiences
  • 1. Configure audio conferencing
  • 2. Manage meeting policies
  • 3. Configure meeting templates
  • 4. Configure meeting settings
  • 5. Configure live captions and transcription

MS-721 Exam Details and Candidate Protections

Microsoft specifies the following prerequisites for the Microsoft Collaboration Communications Systems Engineer: Candidates should have experience with Microsoft 365, networking, telecommunications, and PowerShell. Recommended to have Microsoft 365 Certified: Teams Administrator Associate certification or equivalent knowledge..

Confirm the authoritative details on the official certification page before you register.

As of the latest information, the passing score for the MS-721 exam is 700 and the fee is $165 USD. Microsoft sets both, so verify the current figures on the official site before scheduling.

Written and dependable. If you fail the corresponding exam within 60 days of purchase, send us a scanned copy of your enrollment slip and your official Score Report PDF within two days of the exam date; verified claims are refunded in full within seven days. Exclusions: exams taken within three days of purchase, candidate names that differ from the payer, and free or expired products. Prefer to keep preparing? Exchange your product for two others of equal value at no charge.

The Microsoft Collaboration Communications Systems Engineer blueprint centers on these principal domains:

  • Configure and manage Teams Phone (25%)
  • Configure and manage Teams meetings and conferencing (20%)
  • Plan and design collaboration communications systems (30%)

Further domains complete the official outline, and our question bank spans every one.

By understanding the constraint first: most of our candidates are office workers, so the MS-721 bank is elaborately designed for efficiency — focused content with expert-verified answers across the Microsoft Collaboration Communications Systems Engineer objectives, no filler. Safety is engineered in too: payment runs through Credit Card, the world's reliable payment platform, safeguarding the transaction and protecting your interests, so you can buy without misgivings. And because an electronic product cannot be touched before purchase, a free trial download of real bank content lets you see it first — with 24/7 customer service agents ready for any contingency afterward.

Fast — as goods should be after you pay. Upon successful payment, our system automatically emails the product to your mailbox, typically within about a minute, with an instant download link on screen. If nothing arrives within two hours, check your spam folder and contact our 24/7 agents, who give every request immediate attention. Updates are free for 365 days, emailed automatically whenever the bank is revised, with a 50% renewal discount when the period ends. Installations are unlimited throughout.

According to the latest exam information, the MS-721 exam includes 40-60 questions and lasts 100-120 minutes. Practicing under the same limit builds the pacing confidence you will want on the day.

Microsoft Collaboration Communications Systems Engineer Sample Questions:

Question #1

You have a Microsoft Teams Phone deployment that has 10 offices. Each office has a Session Border Controller (SBC).
A user reports that she can make internal calls by using the dial pad, but cannot use the dial pad to make external calls.
What is a possible cause of the issue?

  • A. Enterprise Voice is disabled for the user.
  • B. The user has the incorrect Teams app setup policy applied.
  • C. The user is missing a validated emergency address.
  • D. The user has the incorrect voice routing policy applied.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Explanation: Only visible for LatestCram members. You can sign-up / login (it's free).

Question #2

You have a Microsoft 365 tenant that has Modern authentication enabled for an services Multi-factor authentication (MFA) is enforced for all users.
You are deploying Microsoft Teams Rooms.
The first time you attempt to sign in to a Teams Rooms, you receive an error message indicating that the device cannot sign in to Teams.
You verify that Modern authentication is enabled in Teams Rooms.
What prevents you from signing in?

  • A. The Microsoft Authenticates app is not configured for the Teams Rooms account-
  • B. MFA is unsupported In reams Rooms.
  • C. Teams Rooms must be domain joined first.
  • D. The Teams Rooms account is not licensed for Microsoft intune.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #3

You have a Microsoft Teams deployment.
The Global (Org-wide default) settings are configured as shown in the following exhibit.

Use the drop-down menus to select the answer choice that completes each statement based on the information presented in the graphic.
NOTE: Each correct selection is worth one point.

Reveal Solution  Discussion  0

Correct Answer:


Explanation:

Question #4

You have a Microsoft Teams deployment
You have a meeting room that contains a Teams Rooms for Android device assigned to an account named Room1. You deploy a Teams panel to the entrance of the meeting room and sign in the panel by using the Room1 account. You need to ensure that attendees are notified when participants of the next meeting are waiting to use the room What should you configure from Device settings on the Teams panel?

  • A. Allow room reservation extensions
  • B. Allow early check-out
  • C. Device pairing
  • D. Max room occupancy notification
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #5

Your company has a Microsoft Teams Phone deployment and the following departments:
* HR
* Marketing
You need to configure Teams to meet the following requirements:
* Only users in the HR department must have spam filtering enabled.
* All outbound PSTN calls must replace the caller ID with the company ' s auto attendant number.
* Only users in the marketing department must have Inbound calls can be routed to call groups disabled.
What is the minimum number of caller ID policies and calling policies you should configure? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Reveal Solution  Discussion  0

Correct Answer:


Explanation:

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