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HP HP2-N49 Exam Syllabus Topics:

HP Selling HP Business Service Management Solutions Sample Questions:

1. Which of the HP Operations Analytics tools have been promoted by Gartner Research as "Leaders" in their technology Magic Quadrant for 2013 and 2014? (Select two.)

A) Business Process Monitor
B) Run Time Service Model
C) Service Health Analyzer
D) Operations Logger
E) Vertica

2. What should a salesperson focus on achieving during initial discussions with customers about a potential HP BSM solution?

A) Reviewing the HP BSM solution road-map and identifying specific tool "gaps" with the customer.
B) Identifying competitors who are engaging with the customers.
C) Highlighting the customers' ITIL Service Management issues.
D) Identifying the customers' pain points and their associated compelling events or manifestations.

3. Which capability should a salesperson discuss with a Director of Performance Testing to address the "inability to use production experience for continued improvement of application quality" pain point?

A) Dev/Ops cooperative relationship
B) mobile application monitoring
C) "bring your own device" best practices
D) cloud application monitoring

4. What does HP APM monitor across traditional, mobile, virtual, and cloud environments to keep the business healthy?

A) event logs
B) applications
C) IT infrastructure
D) internet connections

5. With which HP APM persona should a salesperson discuss centralizing application monitoring around a common toolset?

A) director of service management
B) director of applications support
C) director of mobile applications
D) director of performance testing

Solutions: