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Salesforce EX-Con-101 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Experience Site Configuration | - Navigation and structure configuration - Templates and branding - Site creation and setup |
| Collaboration and Engagement | - Chatter and community engagement features - Case management in Experience Cloud |
| Experience Cloud Fundamentals | - Experience Cloud licensing and capabilities - Use cases and business value of Experience Cloud |
| Security and Access | - Sharing models and data visibility - Profiles, permission sets, and roles in Experience Cloud - User authentication and login methods |
| Analytics and Optimization | - Adoption and performance metrics - Experience Cloud reporting and dashboards |
| Experience Personalization | - Audience targeting and segmentation - Content personalization strategies - Salesforce CMS integration |
Salesforce Certified Experience Cloud Consultant Sample Questions:
1. Northern Trail Outfitters wants to add a background image to a record listof products in its digital experience.
How should an administrator accomplish this?
A) Create CMS items.
B) Use an HTML component
C) Use a Flexible page layout.
D) Build a custom Lightning component.
2. Bloomington Caregivers (BC) wants to share Covid-19 related information with all site visitors, including unauthenticated users.
Which three things should BC in mind about unauthenticated or guestuser access?
Choose 3 answers
A) Guest user external organization-wide defaults are always set to Public.
B) Guest user can't access records via manual sharing
C) Guest user can't records via manual existing records
D) Guest user external organization-wide default are always set to Private.
E) Guest user can't be members of public groups or queues.
3. An administrator for Cloud Kicks wants to create a new partner user for an existing site.
Which step does the administrator need to perform right before providing user details and saving the user record?
A) Click "Manage External User" on the Contact detail page, then click "Enable Partner User".
B) Click "New" on the User Setup page in Lightning Experience.
C) Click "Manage Partner User" on the Contact detail page, then click "Enable Customer User".
D) Click "Manage Partner User" on the Account detail page, then click "Enable Partner User".
4. DreamHouse Reality (DR) is switching to a franchise-based business model in order to grow its market share.
Franchises as well as properly appraised at DR, will immediate access to a real estate opportunity in their area as soon, as it crosses a threshold.
What should the Experience Cloud consultant recommend for record sharing?
A) Sharing Rule
B) Apex sharing
C) Sharing Set
D) Account Hierarchy
5. By defining roles, permission sets, or profiles, Knowledge article visibility can be controlled by using which functionality?
A) Data Category Visibility
B) Automatic Topic Assignment
C) Content Management
D) Org-Wide Defaults
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B,D,E | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: A |







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