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What Career Opportunities Can Certified Specialists Get?
With this certification in your resume you can, of course, become a Salesforce administrator and earn an average salary of $68,033 per annum as PayScale claims. However, with the Salesforce Certified Administrator certification under your belt, many more job roles are open to you such as:
- Data Analyst;
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What's more, these are all high paying positions. According to PayScale.com, Data Analysts can earn anywhere from $44,000 to $85,000 per year, while the income of an Implementation Specialist can be as high as $79,000 per annum. The yearly salary for Business Analysts is around $69,051, whereas that of Project Managers is $95,848. Marketing Managers can make $69,329 per annum and Sales Managers can receive an average annual income of $61,355.
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Domain 9: Analytics Reports & Dashboards (10%)
This objective includes the candidates’ abilities related to explaining the options available during report creation and customization (report format, report type, summarizing data, charting, fields, conditional highlighting, filtering data, scheduling); explaining the sharing model effect on reports; explaining the options available when dashboards creation and modification (chart types, data sources, subscribing, dashboard components, running user); explaining the capacities of custom report kinds.
Reference: https://trailhead.salesforce.com/en/academy/classes/adm201-administration-essentials-for-new-admins/
Domain 3: Security & Access (13%)
Here the test takers must prove that they are conversant with explaining different organization security controls (IP restrictions, passwords, network settings, identity confirmation); implementing the relevant security controls on the basis of the features as well as capacities of the Salesforce sharing model depending on a user request scenario (role hierarchy, organization-wide failures, sharing rules, manual sharing, public groups). In addition, the domain requires the following skills: determining the proper use of a custom profile or permission set using various profile settings and permissions depending on a scenario as well as explaining how folders can be utilized to arrange and secure dashboards, reports, and communication templates.
Domain 6: Support & Service Applications (13%)
This topic area checks the learners’ skills in explaining the case management capabilities (including case comments, case processes, and case settings); identifying how to automate case management depending on a scenario (including auto-response, case assignment, escalation, email-to-case, web-to-case, case teams); explaining the Salesforce Knowledge capacities; explaining the Salesforce Communities capacities.
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Salesforce ADM-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: User Setup | 8% | - Role Hierarchy - Profile Configuration - User Creation and Management - Permission Sets - Delegated Authentication - User Licenses |
| Topic 2: Sales Cloud Applications | 10% | - Products, Price Books, and Quotes - Account and Contact Management - Opportunity Management - Sales Cloud Features - Forecasting |
| Topic 3: Data Management | 10% | - Data Loader - Duplicate Rules and Matching Rules - Data Quality Best Practices - Data Import Wizard - Data Export |
| Topic 4: Activity Management and Chatter | 4% | - Chatter Groups and Feeds - Tasks and Events - Chatter Best Practices |
| Topic 5: Organization Setup | 4% | - Lightning Experience vs Classic - User Interface - Fiscal Year - Company Information - Currency Management |
| Topic 6: Security and Access | 12% | - Record Access (OWD, Sharing Rules) - Field-Level Security - Salesforce Shield - Login Hours and IP Ranges - Object-Level Permissions |
| Topic 7: Standard and Custom Objects | 8% | - Object Relationships (Lookup, Master-Detail) - Standard Object Overview - Custom Object Creation - Roll-up Summary Fields |
| Topic 8: Reports and Dashboards | 11% | - Report Types - Summary Reports and Matrix Reports - Scheduling Reports - Report Builder - Joined Reports - Dashboard Components |
| Topic 9: Workflow and Process Automation | 17% | - Workflow Actions (Email Alerts, Field Updates, Tasks, Outbound Messages) - Process Builder - Approval Processes - Flows (Screen Flows, Autolaunched Flows) - Workflow Rules |
| Topic 10: Service Cloud Applications | 10% | - Web-to-Case and Email-to-Case - Cases and Entitlements - Service Contracts - Omni-Channel - Service Cloud Features |
| Topic 11: Salesforce Mobile App and Lightning Experience | 6% | - Salesforce Mobile App Configuration - Lightning Experience Features - Navigation and UI Customization |







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