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Apple Mac OS X Support Essentials 10.6 Sample Questions:

1. Review the screenshots of the My Account pane of Accounts preferences, and a Finder window, and then answer the question below.

A Mac OS X v10.6 computer has three local users configured as shown above. Bill Sykes has lost the password to his account. Which procedure will let you reset the password?

A) Log in as Samuel Pickwick, then open Reset Password from the Utilities folder, and reset Bill Sykes' password.
B) Restart the computer from the Mac OS X Install DVD, then open Reset Password from the Utilities menu, and reset Bill Sykes' password.
C) Log in as Bill Sykes using the root password, then reset Bill Sykes' password from Accounts preferences.
D) Log in as Samuel Pickwick, open Directory preferences and enable the root user, then authenticate as the root user in Accounts preferences, and reset Bill Sykes' password.

2. The primary role of the master password in Mac OS X v10.6 is to let you ________.

A) connect to any password-protected web server whose password is stored in a local keychain
B) reset the password of an account that has FileVault enabled
C) change the startup device by holding down the Option key while the computer starts up
D) access all the passwords stored in a local keychain

3. Review the following permissions listing, and then answer the question below.
-rw-r--r-
Which statements accurately reflect the permissions settings above? Choose all that apply.

A) Owner can write.
B) The entry is for a directory.
C) Others can write.
D) Group can write.
E) Owner can read.
F) Group can read.
G) Others can read.

4. You enable Stealth Mode on a Mac OS X v10.6 computer's firewall. How does this affect the computer's behavior?

A) The computer will not respond to diagnostic probes such as ping.
B) The computer will not register any services that are offered via Bonjour.
C) The computer will not respond to incoming connection requests.
D) The computer will not allow outgoing connections for non-approved applications.

5. Which three issues can occur when multiple users are logged via fast user switching?
Choose three.

A) Access to some services may be granted inappropriately to users who log in after certificates have been validated.
B) Changes to documents that are open in multiple users account may not be able to be saved by some of the users.
C) Display resolution preferences may conflict, and cause resolution not to change appropriately when new users log in.
D) Peripherals in use by one user's application may be inaccessible to other users.
E) Some applications may fail to open for one user if they are already open in another user's account.
F) iTunes librairies cannot be shared between users who are logged at the same time.
G) Some applications may run out of memory due to the number of processes running.

Solutions: