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Cisco 640-461 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Voicemail and Unified Messaging | - Cisco Unity Connection integration
|
| Topic 2: Voice Gateways and Protocol Integration | - PSTN connectivity
|
| Topic 3: Cisco Unified Communications Manager (CUCM) | - CUCM deployment and administration
|
| Topic 4: Voice Quality and Troubleshooting | - QoS and performance considerations
|
| Topic 5: Cisco Unified Communications Fundamentals | - VoIP concepts and architecture
|
| Topic 6: Dial Plan and Call Control | - Call routing logic
|
Cisco Introducing Cisco Voice and Unified Communications Administration Sample Questions:
MGCP gateway is registered with Cisco Unified Communications Manager, but does not appear in the Cisco Unified Communications Manager Administration Page. Which performance and monitoring service must be restarted?
- A. Cisco IP Manager Assistant
- B. Cisco Bulk Provisioning Service
- C. Cisco DirSync
- D. Cisco RIS data collector
When you reset an IP phone via the Cisco Unified Communications Manager Administration page, which method briefly shuts down a registered phone and brings it back up?
- A. restart
- B. reset
- C. drop
- D. shutdown
- E. shut and no shut
When generating QoS reports in the CAR tool, what two parameters are valid for report generation? (Choose two.)
- A. route groups
- B. route patterns/hunt pilots
- C. partitions
- D. gateway types
- E. route lists
- F. IP phone directory numbers
In which location is Cisco Unified Presence enabled for a specific user in Cisco Unified Communications Manager?
- A. Advanced Features
- B. on the IP phone
- C. Capabilities Assignment
- D. User Administration
- E. Application
Explanation: Only visible for LatestCram members. You can sign-up / login (it's free).
An end user is unable to log in to a voice-mail box. Which submenu does the administrator select to reset the user credentials?
- A. change password
- B. password settings
- C. mailbox
- D. custom recordings
- E. user settings
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