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Cisco 350-060 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Performance Management and Monitoring | - Network monitoring and telemetry - Performance optimization and reporting |
| Troubleshooting and Maintenance | - Network performance troubleshooting - Fault isolation and diagnosis techniques |
| Service Provider Network Architecture | - Core and edge network design principles - Routing and switching in service provider environments |
| Network Operations Fundamentals | - Operational processes and lifecycle management - Service provider network operations concepts |
| Automation and Programmability in Service Provider Networks | - Programmability and API-based operations - Network automation tools and frameworks |
Cisco CCIE SP Operations Written Sample Questions:
According to ITIL@ v3 framework, which type of test offers services to support the business through major failures or disruptive events?
- A. availability
- B. capacity
- C. security
- D. continuity
Correct Answer: D 🗳️
You are a Tier 3 NOC engineer. While reviewing Incident records, you find that support groups have not adhered to the escalation thresholds. These thresholds were based on the service level agreements with the customer. The support groups believe that the escalation thresholds are too short or that they do not have reasonable time frames.
Which option should you recommend as an improvement to ensure adherence to the escalation thresholds?
- A. Increase escalation thresholds.
- B. Renegotiate operational level agreements with vendors.
- C. Improve the escalation process and procedures.
- D. Renegotiate service level agreements with customers.
Correct Answer: C 🗳️
What is the main goal of incident management?
- A. Enable the customer to report issues.
- B. Ensure that the same incident will not recur.
- C. Create possible workarounds for issues that might recur.
- D. Restore a normal service operation as quickly as possible.
Correct Answer: D 🗳️
Assume that you have to manage a network with several remote locations. You are told that you need to collect performance data from each remote location to access the total traffic that goes to the corporate office, that go to other remote locations, and that go outside of the organization. Your low-bandwidth WAN connection that goes to the NOC does not have enough bandwidth to allow for export of all of the data from the remote locations. What other option should you pursue?
- A. Use time-division multiplexing algorithms to estimate performance data based on WAN bandwidth.
- B. Use baseline performance information to calculate offset based on WAN bandwidth.
- C. Use a remote-management application to collect data at the remote site and send back the aggregated information.
- D. Use historical data to estimate information at remote locations.
- E. Use IF-MIB and CISCO-IF-EXTENSION-MIB to measure egress transmission efficiency.
Correct Answer: C 🗳️
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