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Avaya 3000.2 Exam Syllabus Topics:

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. A customer purchasing an IP500v2 with VoiceMail Pro requires that their sales force have the ability to check their voicemail from both Outlook as well as a secondary email address to ensure they will not miss any messages while on the road making sales calls. Which two IP Office licenses will accomplish this? (Choose two.)

A) Power User
B) Voicemail to Email
C) Teleworker
D) Email Integration Services
E) Mobile User

2. A potential customer has a requirement for the IP Office platform to monitor the state of extensions, trunk cards, and expansion modules. The customer would like to have any alarms emailed to an email address. What satisfies this requirement?

A) System Status Application
B) IP Office Monitor
C) Voicemail Pro Client
D) SMDR
E) SNMP

3. Which three components must be installed on the IP Office Customer Call Reporter server hosting the IIS application? (Choose three.)

A) IPOCCR Real Time Calculation Service
B) IPOCCR Physical Wallboard Service
C) IPOCCR Management Service
D) IPOCCR Database component
E) IPOCCR Data Analyzer Service

4. Which two are needed to install and use a 1608 IP Phone with the IP500v2? (Choose two.)

A) H.323 Networking License
B) Avaya IP Endpoints License
C) Voice Compression Module
D) LAN Interface Module

5. An error appears while testing the IP Office VoiceMail database integration.
What are two Avaya resources you can access before escalating the problem to Avaya? (Choose two.)

A) IP Office Knowledge Base Web Site
B) Log into support.avaya.com web site and check on the "InSite" field
C) Ethereal data traces
D) Help button on Monitor
E) System Status Support tool

Solutions: